PCHP offers nonemergency medical transportation to all STAR members. Members must use Access2Care to set up medical transportation at least two workdays before your appointment to schedule a trip. English/Spanish interpreter services available, TTY 7-1-1.
You or your child may be able to get free transportation to and from the doctor, dentist, hospital, drugstore, or other Medicaid service providers.
NEMT options may include:
- Public transportation, like the city bus
- Money to buy gas
- A taxi or van service
- Commercial transit, like a bus or plan
To schedule a trip for yourself or your child, you will need to provide:
- The Medicaid ID number of the person with the appointment
- The address of your pickup location
- Your phone number
- The name of the medical professional you or your child will be seeing
- The date and time of the appointment
- Any unique needs you may have, like using a wheelchair or walker, so the right vehicle can be sent
Get a little extra with PCHP
PCHP offers a value-added service that allows STAR members to schedule one free ride per month to a local grocery store, food bank, WIC office, or Medicaid renewal鈥痑ppointment.
Check out our Value-Added Services.